What to Expect at an Equine Appointment
Knowing what to expect at your first appointment will help make the process more pleasant for both you and your horse.
Get Settled
When you arrive with your horse at our equine emergency facility, you will need to fill out a New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.
Meet Your Veterinarian
A member of our team will review your horse's history and discuss the reason for your visit. You can ask any questions you want, and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your horse has been assessed, we will provide you with a diagnosis, a run down of any required vaccinations, and treatment options to address your horse's health issue. Your veterinarian will work with you to determine a treatment plan for your horse.
After your visit, we will create a detailed report of the diagnosis, the discussion had with you, and your horse's treatment plan. We will keep this information on hand.
Our Horse Care Philosophy
We proudly serve horse owners and trainers in Turlock, Stanislaus County, and beyond. We are dedicated to providing state-of-the-art veterinary service to you and your equine partner.
Our veterinarians are dedicated to helping your animals and have decades of combined experience working with horses throughout all stages of their lives.
We understand that they need to be treated with respect and tenderness throughout their growth and their recovery from injury or illness.
Horse Owner Resources
Click on a link below to view or access resources for pet owners.
Financing Options | Financing options to help manage pet care expenses.
New Patient Form | Online form for the information we need at your pet's first visit.
Other FAQs
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- How can I prepare my horse for their appointment?
Whether your horse is scheduled for a regular check-up or you've called about an urgent health issue that is causing you concern, please ensure that your horse is properly groomed. It is more difficult for our veterinary team to make a proper assessment and detect issues if your horse is covered in mud.
Be sure to let us know about any behavioral issues that your horse might display during their appointment, and if the reason for our visit is due to abnormal or concerning behavior, it is always helpful if you can record the issue in detail (in writing or by taking a video), just in case your horse decides not to display that same behavior while our vets are examining them.
It is always appreciated if you've kept good records of your horse's medical appointments. Informing our vets about the medical issues your horse has had in the past, or treatments they've had done is incredibly helpful especially when we are making farm calls and do not have immediate access to our records.
In an emergency situation, we understand that it can be difficult to clean your horse or take videos to show your vet. Make sure you never compromise your safety or your horse. If your horse is displaying signs of colic, make sure to take away all food sources and monitor them closely until your vet arrives. Do not let them roll as it could make their condition worse.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Will I be provided with an estimate of costs?
Before services are provided or treatment begins we make sure to provide you with an estimate of costs. However, there is always a chance that unforeseen circumstances can arise that may affect your final bill.
Our team will always discuss our written estimate with all clients and we may require a deposit based on our estimate before any further treatment.
- Should I call ahead to book an appointment?
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your horse or to deploy our mobile services.
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment for any reason, please let us know as soon as possible so that we can offer the space in our schedule to other clients or offer emergency care to patients in need.
- What are the fees associated with a veterinary appointment?
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your horse's treatment. This payment is due at the time of service.
If hospitalization, additional diagnostics, or surgery are required, a deposit is paid upfront with payment due in full when your horse is discharged.
- When is your hospital open?
Our equine services are offered:
Tuesday - Saturday: 8:00 am - 5:00 pm
- What Associations does the hospital belong to?
Taylor Veterinary Emergency belongs to the following associations:
- AAEP - American Association Of Equine Practitioners
- International Veterinary Acupuncture Society
- California Veterinary Medical Association